Privacy Policy (Short-Form)

What We Collect

When you use the Site or make a purchase, we may collect:

• Contact information (name, email, phone, billing address)

• Payment information (processed securely via payment providers; Mission Bayfest does not store full card details if handled by a third-party processor)

• Purchase and account history

• Device and usage data (IP address, browser type, cookies, analytics)

How We Use Information

We use information to:

• Process transactions and manage payment plans

• Deliver tickets and send confirmations and account notices

• Provide customer support

• Prevent fraud and maintain security

• Improve the Site and guest experience

• Send marketing communications where permitted (you can opt out of marketing messages)

Who We Share Information With

We may share information with:

• Service providers that help operate the Site (ticketing, payment processing, email/SMS, fraud prevention)

• Event partners or vendors where needed to fulfill the service you requested

• Legal authorities if required to comply with law or protect rights/safety

Your Choices

You may be able to:

• Opt out of marketing emails (transactional emails will still be sent)

• Adjust cookie preferences where available

• Request access, deletion, or correction of your data (subject to verification and legal requirements)

Data Security & Retention

We use reasonable safeguards to protect personal information and retain it only as long as needed for business operations, legal compliance, tax/accounting, and dispute resolution.

Contact Us

For questions about these policies, contact: [email protected]